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While this is never a fun topic to address at some point as a business owner you may have to dismiss an employee from your office. If not done properly termination of an employee can become a huge liability issue. Here are some general guidelines in addressing employees, giving them the opportunity for turn around, and ultimately how to terminate when necessary. Labor laws vary state to state so know your local laws and get with a labor attorney with any specific questions.
Which one do you enjoy more the outcome or the process?
Are you a process person or a results person?
Do you enjoy being in the muck and the mire of the day to day coaching or do you want to see your team in the Super bowl winning the game?
Just how profound is company culture to a successful dental practice and can it be quantified? Let's take a look at other successful businesses to understand this further. In the restaurant fast food industry who would you define as successful? Many people would say McDonalds is the biggest and likely from a total revenue perspective it is however on average, from a per store basis, they do about 2.5 million dollars per year. This ranks McDonalds as number 3 in their industry. Number two is Krispy Crème donuts with 2.57 million dollars in revenue per average per store. Any guesses as to who is number one? With 2.58 million dollars per store Chick-Fil-A holds first place.
If variety is the spice of life then cross training is key in keeping your dental employees engaged and providing huge value to your dental practice. As a leader, it is important to understand each employee's role within your practice. This provides clarity in expectations as well as appreciation for what each team member brings to the table. Cross training can provide huge value to the dental practice such as having coverage available when an employee calls in sick or is on vacation...
Whatever we focus on in life is what we get. Between recent world events such as natural disasters with hurricanes, fires, and earthquakes or political unrest in North Korea life can get loud! Combine those things with personal and professional challenges in life and often times we get to the point of questioning how do we get past the noise? Being a Stephen Covey fan, this reminds me of him talking about the circle of influence versus the circle of concern.
