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So often AMP comes into a dental office with concerns from the hygiene team on how to treat the periodontal patients that need this care yet have gone years without it. It is often asked of us in puzzlement on how to approach these patients after the years of not addressing either their periodontal health…. Or not.
You'd be shocked to realize the importance of a great Hand Off from the back to the front or the front to the back of the office and how you must warm up the patient, how a proper introduction works, what questions need to be answered before a patient even has the time to ask them and what language to used... Are these things you've thought about?
Do you have a solid Hand off in your Dental Practice?
In life and in your dental practice, do you want people to tell you what is right or do you desire to hear what makes you feel good?
What happens if a patient of yours bates you into a political conversation, backing you up in the corner, and you don't know how to get out! Then it gets weird because you don't happen to agree with the political stand your patient is pursuing.
The challenge with accountability is no one wants to be accountable! Look at our recent political climate. Pass the buck, point the finger, blame, blame, blame. Is this how it works in your Dental Practice? Is this the mindset?
Look at those that function the best, accountability is huge. Look at the companies that run the best. They have great understanding as who does what, who is in charge, who is responsible and if something is not done, they have a go to person to ask why or how come.
