Accelerate My Practice Blog

It's about that time of year again, Holiday and Crazy Families. Don't get distracted and forget to have your dental team talk with you dental patients about end of year insurance! What can you do to drive end of year insurance benefits and end of year business? What is the best methodology? Pushing to use remaining insurance before the end of the year is not a new concept and probably isn't new to any of you but it's our methodology in how to notify your patients that can make all the difference!

How are you communicating with different types of patients that come into your dental office? How about when that elderly patient calls for an appointment, do we immediately offer a discount because of their age? Do we communicate differently with them? Are we willing to slow down and speak to their level of hearing and responding? Can they even hear us the way we hear them?  

Often times the elderly do have unique oral needs. Can they care for their mouth effectively? Is their diet high in carbohydrates? Combine that with an inability to effectively brush their teeth. Yikes! 

Dental Insurance.. It is a ''Necessary Evil", or is it?? What are the Dental Insurance Trends occuring in the dental industry now? Does your dental team know what these trends are? The ADA published an article in 2013 that has shown, there is a "New Normal" to dental spending. The per capita per patient has gone down since 2013. The "Good Old Days of Dentistry" are gone! So, how do we make a living in this atmosphere? We will need to change with the times to rematin competitive! What is your plan to prepare for this "New Normal"?


Did you know that 42% of patients pay dental expenses with a credit card? Compare that to 47% that pay with insurance! After seeing those numbers answer the question, why is everyone trying to ride the PPO Wave? The annual maximum converage is giong down, they take longer to pay and they are paying out less for services you provide.

Maybe we need a mindset change! Is it us, the provider, that is keeping the patients attached to the "Insurance Leash" by what we say when they ask about treatment costs? Do you ever hear yourself say, "We can check to see what your insurance covers for these crowns"? The maximums of today will only allow for about 1-2 crowns to be PARTIALLY covered. Yet, we place emphasis on the need for cheecking with insurance! 

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Everyone has been there right?  The dreaded request for a second opinion.  What do you currently do when your patient tells you that they want to get a second opinion? Are you scrambling for the right words? Are you getting upset at the patient for not trusting your recommendations? Unfortunately this a lot because most practices are not prepared.

These reactions will rarely end in case acceptance.  Accelerate My Practice can show you how to change your mind set on this topic and take you from dreading this scenario to welcoming it and not killing the opportunity.  Unfortunately the former happens a lot because most practices are not prepared.