How much do you know about embezzlement? How could it be impacting your dental practice? What are things to look for if you think someone is stealing from you? We sat down with David Harris from Prosperident, and discussed the opportunity he had to interview someone who had been caught embezzling, what to look for in embezzlers, and what to do about it!
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Lou Ann Zerger
Lou Ann Zerger is a Certified Coach. She works as both a Personal Coach and Professional Dental Coach. She began her career as a Dental Hygienist in 1996.
In 2006 her dedication to Practice Management led to a position as Operations Manager for a small dental group. She successfully directed cross-functional teams in 3 separate sites, maintained solid revenue and profit levels. She recruited, trained and managed personnel. She negotiated and administered contracts and was instrumental in the sale and purchase of facilities.
Her experience both the clinical and management side of the dental office has given her the ability to think creatively and implement innovative processes that boost efficiency.
LouAnn had the opportunity to learn with master coach Anthony Robbins. She graduated from Mastery University and obtained her Coaching Certification. She has a unique and solid prospective to bring to the dental practice from her years of experience.
She also passionately believes that coaching offers a personalized service to each dental office. Lou Ann believes that success in business can and will be achieved through understanding and maximizing your strengths, overcoming obstacles and promoting all that is unique to your practice.
Recent Posts
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Embezzlement: An interview with David Harris from Prosperident.
Posted by Lou Ann Zerger - 2 Comments -
Are You Making Good First Impressions with Your Patients?
Posted by Lou Ann Zerger - 0 CommentsEverybody thinks the first impressions are made when we walk up face to face and actually take a look and see each other and that's not always the case. It depends on how they found you maybe on your website or did they find you on Google? That brand creates an impression, it creates the impression of who you are, how you present dental practice and what you are selling. When you look at your website does it sell health? Does it match what you represent? Are your dental patients aware of your services?
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How to Grow Dental Hygiene!
Posted by Lou Ann Zerger - 0 CommentsAre you aware of the Golden Temple that is Hygiene in your Dental Practice? When was the last time you and your Dental Team looked at your Hygiene program from an opportunity perspective? Let us break this down for you.
An outstanding dental hygienist that is passionate about oral health, periodontal therapy and the relationship it has with systemic health has the ability to add extraordinary value to your practice and the overall well being of your patients. Your dental practice can maximize performance with a healthy combination of prophylaxis, periodontal maintenance, debridement and SRP appointments. Here is what a hygienist that is consistent in their treatment planning and therapy can bring to your practice.
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Doctors, Have it Your Way!
Posted by Lou Ann Zerger - 0 CommentsNurturing relationships with your dental patients is an essential part of building your practice. In our day and age letting your patients know they are valued and cared for has never been more important. In the age of social media patient’s have the ability within moments to share their experience with hundreds of people. An unhappy patient can share their negative experience with the masses via social media that could have a negative affect on your practice. It is more important than ever to create an excellent experience for your patients. It takes a minimum of 12 positive experiences (I have been told it’s more like 100) to make up for 1 negative experience.
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Exclusive AMP Interview with Dr. Gary Schwarz
Posted by Lou Ann Zerger - 0 CommentsDarren Kaberna interviews Dr Gary Schwarz D.D.S., M.D. S. an Oral Surgeon from McAllen TX, during the Dentists Who Cares Conference held in South Padre Island TX. Dr Schwarz is an Oral surgeon who loves his practice, loves his patients and loves the outdoors. He is a spiritual man who says his religious faith is the foundation to his success.
In this interview Dr Schwarz discusses his love for dentistry and his passion for implant dentistry. At the time when he had been in practice for more than thirty years he felt his practice had leveled off. At the recommendation of his Bio Noble representative Dr Schwarz became a member of the Seattle Study Club, he believes in the importance of investing in your practice and always improving your skill. It was then that he feels he began practicing at a higher level.
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Other entries by Lou Ann Zerger
Jo Ann
Jo Ann Pulver owned an internationally known practice management firm specializing in business development for dentists and dental specialists for 20 years. Prior to starting her own company, Jo Ann was a business consultant for the Pride Institute for 6 years after leaving her career as the Assistant Dean of Students at Trinity College in Hartford, CT.
In order to prosper in today’s business environment, Jo Ann believes it begins with an empowered team of committed professionals who possess exquisite communication skills. Jo Ann has worked with over 3000 dental practices nationwide teaching business management skills enabling dental practices to maximize profitability while enhancing teamwork in an enjoyable work environment. In addition, she has instructed over 400 dental implant study groups on Management and Communication Skills of Implant Dentistry.
Jo Ann has been a speaker for the ADA Seminar Series and the American Dental Association Annual Sessions. In addition, she has spoken for all the major dental conferences around the US and Canada.
She joins the team at AMP knowing that the skills, knowledge and dynamics of “the team approach” to helping doctors grow their practices is insurmountable. There truly is no problem situation or concern that the AMP team cannot resolve with the experience by harnessed all. One of her greatest joys is engaging the team to play full out and to do what is necessary even when no one is looking.
She has a Master’s degree in counseling and a bachelor’s degree in Human services.
Recent Posts
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Are you Emotionally Committed to Your Business?
Posted by Jo Ann - 0 CommentsWhat are you emotionally committed to? Your dental team, your dental practice, your family, your kids your marriage?
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Whats Your Olympic Mentality?
Posted by Jo Ann - 0 Comments"If serving is beneath you, leadership is beyond you!" There's a lot to be said about those that perform consistantly, day in and day out. There's a captivating element and passion to what those people do to stay consistant. When you sit back and look at your dental team and your dental practice, like really look at it. Are you providing your team with passion? Are you serving your dental patients and dental team to your highest potential?
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Digital Doc: The Power of Intra Oral Camera
Posted by Jo Ann - 0 CommentsToday, we are pleased to welcome our guest speaker, Brett Wilson, President of Digital Doc who has over 25 years selling digital cameras to dentists in his family business. Have you been thinking about the purchase of an intra oral camera but just don't completely understand the benefits it may have to your dental practice and team? Brett and Darren are here to talk ato us about the Power of the Intra Oral Camera and it's impact on case acceptance and patient relationships!
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Professional Woman in the Dental Industry: Interview with Renata Jabuka
Posted by Jo Ann - 0 CommentsBelieve it or not, woman are raving in the dental industry. Renata Jabuka, joins us today to speak about Leadership and Performance Coaching, she is an expert in behavior change. She says the average human being has a 9 second attention span! When there is a breakdown of communication between the doctor and the team, this leads to a lack of performance and trust. Where is the biggest break down of communication? It is in misaligned expectations and over reaching assumptions. These 2 items together create a disconnect that is destructive to team work and any business' success.
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How to Make an Impact Using Facebook in your Dental Practice!
Posted by Jo Ann - 0 CommentsChances are when you see people scrolling on their smart phones, they are looking at Facebook, the social media giant! Do you ever wonder if they ever stumble upon your facebook? Better yet, have you even started to thinka bout how you can your dental practice Facebook page a business success?
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Other entries by Jo Ann
Samantha Peloquin
samantha has not set their biography yet
Recent Posts
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Hidden Personality Traits in Your Practice
Posted by Samantha Peloquin - 0 CommentsPersonality tests have been around for ages, all over the internet and in books you'll find endless information about personality traits. Whether you're into horoscopes and astrology or you're into all of those personality tests you find online, like DISC. Either way, we all have a general curiosity about our individualism. One thing to keep in mind when discovering your personality traits is to not take it so seriously and keep an open mind because believe it or not some of these are DEAD ON.
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Team: Working Together Towards the Bigger Picture?
Posted by Samantha Peloquin - 0 CommentsEvery business owner struggles with creating cohesiveness among the entire organization making sure that everyone is going in the same direction. How can we help the team in your Dental Practice all go in the same direction? How can we grow and thrive.
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Building Your Hygiene Program
Posted by Samantha Peloquin - 0 CommentsOne of the hottest topics in the dental industry is "How to Build a Successful Hygiene Program". Vice President Barbara Maddy talks directly to the hygiene department about the growth the doctor hopes for from their hygiene department.
Hygiene can grow a practice in two ways:
- Treating Periodontal disease
- Offering Restorative treatment
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A Better Version of You
Posted by Samantha Peloquin - 0 CommentsWhy do people make changes? How can we utilize this when it comes to our dental patients, our partners, our team members, etc.
"People don't buy products, they buy better versions of themselves." (http://bit.ly/1udyiSF)
There's so much to be said here. The challenge we see is that when we talk to patients about dentistry, we tend to focus on the feature and the benefit. Before we go any further we need to identify the difference between feature and the benefit.
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Introducing AMP's Newest Team Member
Posted by Samantha Peloquin - 0 CommentsIt is our pleasure to announce that Patrick O'Donnell has joined AMPs Business Development Team. Patrick has over 15 years of experience in the dental industry.
Eleven of those years, Patrick directed dental supply and dental service operations up to 35 million dollars and up to 52 team members as a general manager. His branches were chosen as National Branch-of-the-year three separate times.
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Other entries by Samantha Peloquin
Debbie Lindsey
Debbie Lindsey has not set their biography yet
Recent Posts
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Controlling Your State in the Dental Office
Posted by Debbie Lindsey - 0 CommentsInfluencing those around us, be it, dental patients, our dental team, sales reps or your dental coach can be a very interesting game! We can do this with Leveraged Activities or with State Management. Controlling your state can dramatically influence your day whether at your dental office or personally in all you do.
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Other entries by Debbie Lindsey
Recent Posts
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How to The best Leader You Can
Posted by Della - 0 CommentsHow you do anything is how you do everything. Think about it.
As a doctor are you presenting treatment at the best of your ability or are you seldomly going through it?! Lucky for you concept of fullfillment, time, energy and effort will come through time. Ever think about how you can increase those case acceptance number, but simply changing the way you do the simpliest things in your day? We need to LEAD BY EXAMPLE!
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Managing Stress
Posted by Della - 0 CommentsMy significant other is upset with me. My kid wont stay out of trouble. My boss is always harping on me... I go home and it's like I'm just going through the motion. The question is to what degree are we going to let this stress rob of us of the joy in life?
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Other entries by Della
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