Every Relationship within your dental office requires an Emotional Bank Account.  Once recognized, you will begin to understand the importance of carefully establishing accounts for every individual within your life.  This includes your dental team and dental patients.  Preparation for each account is imperative.  The giving of time and thoughtfulness will effectively enhance learning, build achievement, and allow healthy change to occur.  Once prepared, move forward by making deposits of trust, thoughtfulness, and a willingness to understand.  So that over time, when you make withdrawals, by asking someone to change something, you won't deplete the account too much.  It is important to make deposits first, build healthy relationships, etc… before allowing any withdrawals to occur.

Whether you are seeking to understand a Team Member in the Dental Practice, a Patient, or even someone very close to you; remove your egocentric viewpoint.  Our mind must understand their thought process and then take a walk in their shoes to fully comprehend their feelings.  Try to completely LISTEN to the other person.  When we gather our next thought; the tendency to fire off a response explodes.  You must learn to listen and genuinely concentrate on the conversation taking place. 

Reignite Your Passion for Dentistry

I wanted to address the concept of taking care of yourself first, as I find many, including myself, donʼt. If we donʼt do this, how can we keep our enthusiasm and passion for our business and jobs? As we always discuss, the value of our Prosperity Plan is that it helps to keep you focused on what is important and helps to keep you healthy physically, emotionally and spiritually.

What happens if we donʼt take care of ourselves? Well that depends. If we donʼt take care of ourselves our stress might eat us up and cause us to, at a minimum, be less effective with our teams and patients, and worst case, kill us. How much good can we be to our team members, patients and families if we arenʼt healthy? If we are stressed or if we are dead? I am not trying to be dramatic, but people do have heart attacks because of not taking care of themselves.

I thought a metaphor Michelle Gabrielson shared with me demonstrated the importance of this really well. It is a metaphor about your hands and, as a clinician, how effective could you be without your hands? Could you treat anyone? How much could you impact anyoneʼs life?

The Power of Simplicity

It is a key test for leaders: Can you take complex tasks – like working through countless variables for, say, your organization’s values or strategic goals – and distill them into a short list that everyone can remember?

And just how short should the list be?

Two Things To Achieving Anything Within Your Dental Office

One very popular question among individuals regarding the achievement process is "How is it possible?" The answer is as simplistic or as complicated as you allow your mind to perceive it. Becoming successful or achieving our goals in life begins with two important steps. As Napoleon Hill quoted " Key Characteristics in Achieving One's goals are a Definite Purpose and A Burning Desire."