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Darren Kaberna

Do You Really Know Your Dental Patients?

You've been in practice for 10, 20 30 years now and you claim to know your dental patients inside and out, right? Think about it though, when was the last time you modified your dental case presentation or your financial presentation based on your "filters" (Judgements)? If money and dental insurance was not an issue, if you could remove all of your "filters" and present IDEAL Dental treatment, would you?

Imagine this, you just lost your job through no fault of your own. You enroll into Medicaid due to the situation you are now in. Shortly after this, you inherit a million bucks from Old Aunt Myrtle! Some time later that week, you need to go to a dentist due to busting a tooth in half! Ouch! When you get there, present your Medicaid card, you are READY TO DO THE WORK and YOU HAVE THE CA$H TO DO IT!!! You are told by Dr. Jones the tooth needs extracted, but are given no additional information on replacement and restoration of that area because, "your insurance won't cover it"! WHAT??? You weren't even offered anything but what insurance would cover! Are you mad? I would be!

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Posted by Darren Kaberna on Wednesday, 18 November 2015 in Dental Patient Acceptance
Super User

Talking to Your Patients About Their End Of Year Benefits

It's about that time of year again, Holiday and Crazy Families. Don't get distracted and forget to have your dental team talk with you dental patients about end of year insurance! What can you do to drive end of year insurance benefits and end of year business? What is the best methodology? Pushing to use remaining insurance before the end of the year is not a new concept and probably isn't new to any of you but it's our methodology in how to notify your patients that can make all the difference!

 

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Posted by Super User on Wednesday, 11 November 2015 in Dental Patient Acceptance
Super User

Communicating with Different Types of Patients in Your Dental Office

How are you communicating with different types of patients that come into your dental office? How about when that elderly patient calls for an appointment, do we immediately offer a discount because of their age? Do we communicate differently with them? Are we willing to slow down and speak to their level of hearing and responding? Can they even hear us the way we hear them?  

Often times the elderly do have unique oral needs. Can they care for their mouth effectively? Is their diet high in carbohydrates? Combine that with an inability to effectively brush their teeth. Yikes! 

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Posted by Super User on Friday, 06 November 2015 in Dental Patient Acceptance
Lou Ann Zerger

Exclusive AMP Interview with Dr. Gary Schwarz

Darren Kaberna interviews Dr Gary Schwarz D.D.S., M.D. S. an Oral Surgeon from McAllen TX, during the Dentists Who Cares Conference held in South Padre Island TX. Dr Schwarz is an Oral surgeon who loves his practice, loves his patients and loves the outdoors. He is a spiritual man who says his religious faith is the foundation to his success. 

In this interview Dr Schwarz discusses his love for dentistry and his passion for implant dentistry. At the time when he had been in practice for more than thirty years he felt his practice had leveled off.  At the recommendation of his Bio Noble representative Dr Schwarz became a member of the Seattle Study Club, he believes in the importance of investing in your practice and always improving your skill. It was then that he feels he began practicing at a higher level.

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Posted by Lou Ann Zerger on Thursday, 05 November 2015 in Dental Marketing
Darren Kaberna

ATTENTION: Exercise Is in fact a Higher Priority Than Business

Like AMP, John Steimle understands the importance of personal health. Back in April, John Steimle wrote and contributed an artilce to entrepreneur.com about how the personality of entrepreneurs all have one thing in common. They all think that no matter what the business is, it comes first. Entrepreneurs are groomed to treat their businesses as their babies, the business trumps everything from family to and especially health. 


John Steimle writes " I’ve seen entrepreneurs sacrifice all these things, sometimes with tragic consequences, to focus on making their businesses successful. I’ve also done it myself, although I’m one of the lucky ones. During the years I made my business my highest priority, my wife stuck by my side, I didn’t cause any permanent damage with friendships (although I certainly didn’t nurture any) and I didn’t die. 

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Posted by Darren Kaberna on Tuesday, 27 October 2015 in Dental Practice Management
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