
Why do people make changes? How can we utilize this when it comes to our dental patients, our partners, our team members, etc.
"People don't buy products, they buy better versions of themselves." (http://bit.ly/1udyiSF)
There's so much to be said here. The challenge we see is that when we talk to patients about dentistry, we tend to focus on the feature and the benefit. Before we go any further we need to identify the difference between feature and the benefit.